Frequently Asked Questions

Plan Your Stay with Confidence

We've answered some of the most common questions to help you make the most of your stay at Coral Sea Resort. From check-in and resort facilities to dining and guest services, you'll find the information you need right here.

Accommodation

Do you offer room service?

Yes. Room service is available daily until 8:00pm. To place an order, please contact Coral Sea Pavilion on (07) 4964 1300.

Are pool towels provided?

Yes. Pool towels are provided in your room and refreshed during housekeeping.

Are there safes available in the rooms?

Yes. A personal safe is provided in every room for your convenience.

What time is check-in and check-out?

Check-in is available from 2:00pm and check-out is by 10:00am.

Can I request an early check-in or late check-out?

Early check-in and late check-out may be available, subject to availability and an additional fee.

What is the cancellation policy?

Reservations can be cancelled free of charge up to 48 hours prior to arrival (unless otherwise stated at the time of booking).

Dining

What dining options are available at Coral Sea Pavilion?

Coral Sea Pavilion offers contemporary Australian cuisine overlooking the Coral Sea, with breakfast, lunch, dinner, poolside dining and handcrafted cocktails available throughout the day.

What are the opening hours for Coral Sea Pavilion?

Breakfast: 6:30am to 10:00am
Lunch: 11:30am to 3:00pm
Poolside Dining: 11:30am to 4:00pm
Dinner: 5:00pm to 8:30pm

Can non-guests dine at Coral Sea Pavilion?

Yes. Coral Sea Pavilion welcomes both resort guests and visitors for breakfast, lunch, dinner, cocktails and live entertainment.

Are reservations required?

Reservations are recommended for dining, particularly during busy periods. Please visit our Coral Sea Pavilion page to make a booking.

Facilities & Services

Can I store my luggage before check-in or after check-out?

Yes. Complimentary luggage storage is available through reception before check-in and after check-out, allowing you to continue enjoying the resort facilities before departure.

Is reception open 24 hours?

Yes. Our reception team is available 24 hours a day to assist with any questions or requests during your stay.

Is Wi-Fi available?

Yes. Complimentary Wi-Fi is available throughout the resort.

Is parking available?

Yes. Complimentary undercover parking is available for registered guests, subject to availability.

Is there a gym?

Guests have complimentary access to the Coral Sea Marina Gym, located approximately 800 metres from the resort. Access cards are available from reception.

Are there guest laundry facilites?

Yes. Guest laundry facilities are available adjacent to the external car park. Coins are available from reception in exchange for small notes.

Are pets allowed?

Pets are not permitted at the resort. Accredited assistance animals are welcome in accordance with Australian legislation.

Is Coral Sea Resort family friendly?

Yes. Coral Sea Resort welcomes guests of all ages and offers facilities suitable for couples, families and groups, including a children’s wading pool.

Do you offer accessible facilities?

Our team is happy to assist guests with accessibility requirements. Please contact us directly to discuss your needs prior to arrival.

Is smoking permitted at the resort?

Coral Sea Resort is a smoke-free property. Smoking and vaping are not permitted in guest rooms, balconies or public areas. A designated smoking area is available beside the Coral Sea Jetty.

What are the pool opening hours?

The 25-metre swimming pool is open daily from 6:30am to 9:00pm. A children’s wading pool is also available.

Is the pool heated?

No. The resort’s oceanfront pool is not heated.

Can non-guests access the pool?

Yes. Pool day passes are available for external guests, subject to availability. Passes include pool access from 10:30am to 5:00pm and a drink. Please note that entry may be limited on high-occupancy or event days.

Is there a private jetty?

Yes. Coral Sea Resort has a private jetty overlooking the Coral Sea, providing a beautiful spot to relax and enjoy the waterfront views.

Location & Experiences

How do I get to Coral Sea Resort from the airport?

Airport transfers are available through local transport providers, including Whitsunday Transit, Heart of the Reef Shuttles and Abes Luxury Transfers.

Is Coral Sea Resort close to Airlie Beach?

Yes. Coral Sea Resort is approximately 800 metres from Airlie Beach’s main street and is an easy walk along the scenic Bicentennial Walkway and waterfront foreshore.

Can I book Whitsundays tours through the resort?

Yes. Our team can assist with recommendations and bookings for a range of Whitsundays tours and experiences, including reef trips, island adventures and scenic experiences.

What is there to do near Coral Sea Resort?

Coral Sea Resort is ideally located for exploring Airlie Beach and the Whitsundays. Guests can enjoy nearby attractions including Airlie Beach Lagoon, Coral Sea Marina, the Bicentennial Walkway, local markets, cafés and waterfront dining.

How far away is Airlie Beach Lagoon?

Airlie Beach Lagoon is approximately a 10-minute walk from the resort along the waterfront.

What is the best way to explore the Whitsundays?

The Whitsundays offer a range of experiences including Great Barrier Reef tours, snorkelling, diving, Whitehaven Beach cruises, scenic flights and island adventures. Our team can assist with recommendations and bookings during your stay.

Thank you to a top class hotel who know what it means to give the ultimate customer experience. They immediately made us feel welcome & booked a table in their restaurant. Menu had a good variety of dishes at a reasonable price and food was delicious. - Steven

The beer is ice-cold. The food is incredibly delicious and beautifully prepared. Very affordable for the quality you get. The view of the ocean is amazing. Such a wonderful atmosphere. The staff are incredible and so attentive. If I lived in Airlie Beach, I’d come here every single day. - Nanda

Amazing ocean view, tasty cocktails and the seafood platter for 2 on the dinner menu was absolutely mouthwatering! Best meal we have had on the Whitsundays! Fresh king prawns, oysters kilpatrick to die for, tender calamari, grilled Balmain bugs, the most tastiest reef fish I have ever eaten and delicious French style mussels and clams with a fresh fennel garden salad. Felt like paradise sipping cocktails watching the sunset then feasting on local seafood. So glad we made the decision to dine here and can’t wait to return for another visit! - Renae

What a beautiful spot this restaurant is in!! Right beside the water and a gorgeous pool. Amazing views! - Astra

Omg fine dining at its best. I’ve eaten in many Sydney / Melb restaurants and I could not fault this place from the moment we entered. Staff attentive / friendly / informative. All 3 courses sensational. Ambience superb. Presentation precise. Well done to all the staff including Barman, front desk and lovely girls on the floor. I’m a Sydneysider and can’t wait to return. - George